Refund policy
Return & Refund Policy – AnyWhey Supplement
At AnyWhey Supplement, we take pride in offering high-quality supplements. Your satisfaction is important to us, and we want to ensure a smooth shopping experience. Please review our return and refund policy below.
Returns & Eligibility
We accept returns only if:
- The product is unopened, unused, and in its original condition.
- The return request is made within 14 days of receiving your order.
We do not accept returns if:
- The product packaging has been opened or tampered with (for health and safety reasons).
- The item is a single-use sachet or sample.
- The return request is made after 14 days.
Refunds & Store Credit
• Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
• If approved, you can choose between:
A refund to your original payment method (processed within 5-7 business days).
A store credit for the refunded amount, which you can use on future purchases.
• Shipping fees are non-refundable.
Damaged, Incorrect, or Faulty Items
If your order arrives damaged, incorrect, or faulty, please contact us within 48 hours of delivery. Provide clear photos of the issue, and we will arrange a replacement, refund, or store credit.
How to Request a Return
To initiate a return, email us at support@anywhey.com.au with:
• Your order number
• The reason for return
• Photos (if applicable)
Our team will assist you with the return process.
If you have any questions, feel free to reach out!